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Terms of Service

v1.1.0

Terms of Service — rezvi.online

Version 1.1.0 | Effective 2026-06-09

These Terms govern the use of the rezvi.online platform (the „Platform"). By using the Platform you agree to them.

1. Operator

2. Definitions

  • Operator – the entity in art. 1 running the Platform.
  • Platform – the rezvi.online software service and related apps.
  • Business – an entrepreneur using the Platform to manage bookings.
  • End customer – a person booking a service from a Business.
  • Stripe – third-party payment processor (Stripe Payments Europe, Ltd.).

3. Legal framework

Relations are governed by applicable law, in particular Regulation (EU) 2016/679 (GDPR), EU consumer-protection and distance-selling rules, the EU e-commerce framework and the ePrivacy rules on cookies.

4. Scope and nature of the service

The Platform is a tool for managing bookings, schedules, customers and payments. The Operator is not a party to the relationship between a Business and an End customer.

4A. Disclaimer A — Availability

The Platform is provided „as-is" and „as-available". The Operator does not guarantee uninterrupted, error-free or secure availability. Maintenance will be announced in advance where possible.

4B. Disclaimer B — Stripe

Payments are processed by Stripe under its terms. The Operator does not store card numbers. Stripe is responsible for settlement; the Operator is not liable for Stripe outages or declined transactions.

4C. Disclaimer C — End customer relationship

The Operator is not the seller or provider of services offered by Businesses. Complaints and disputes are resolved solely between the Business and the End customer.

4D. Disclaimer D — Notifications

The Platform sends automated notifications (e-mail, optionally SMS). The Operator is not liable for non-delivery caused by third parties, spam filters or incorrect contact details.

5. Subscriptions and add-ons

The Platform is offered in plans (Free, Starter, Pro, Business) on a monthly/yearly subscription via Stripe. Add-ons beyond the plan can be recurring or one-off (valid until the end of the current period).

6. Business relationship (B2B)

A Business uses the Platform for its trade; consumer-protection rules do not apply to it. Consumer rights apply between the Business and the End customer.

7. Limitation of liability

To the extent permitted by law, the Operator is not liable for indirect or consequential damages, lost profit or data loss. Aggregate liability is capped at the fees paid in the last 12 months.

8. Dispute resolution (ADR)

Consumers may use alternative dispute resolution bodies and the EU ODR platform (ec.europa.eu/consumers/odr). This does not affect the right to go to court.

9. Changes and final provisions

The Operator may update these Terms and will announce material changes in advance. If a provision is invalid, the rest remains in force.

Contact: info@rezvi.online · rezvi.online